We feel good about the service that we provide. But, we don't know how you feel until we ask. Let us know what you thought about your interaction with our dealership.
Downeast Toyota is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!
5 out of 5 stars
When we arrived at the dealership,Luke met us at the door and very friendly,when I commented on such few vehicles on the lot and told what we liked,we went to his desk and he explained the differences between the different Tacoma models,then searched for a beautiful cement grey Tacoma with black trims due here in 3 weeks.we held it and to our delight it came in 2weeks early,Luke called immediately and rushed it in to pdi’ed for us to pick it up on next business day.We are very pleased with Luke’s assistance and Downeast Toyota’s business dealings... More
Once again a great experience! Prompt service even though we didn't have an appointment we got right it for an oil change, tire rotation and a suggested wiper blade change. Thanks to the entire Downeast Toyota staff for being so easy to work with!
Went to the dealership to look at the 2020 Rav 4’s. Found one we liked and spoke with salesperson Brian St.Louis. He was very informative about the new features as compared to the 2018 we have and quickly had us out for a test drive. We decided to make the purchase and Brian clearly outlined the financial options available to us and worked with us to come to a satisfactory price. We drive off the lot satisfied customers secure in the knowledge that if we had any questions or issues Brian was just a phone call away. Brian is a competent salesman and a definite asset to the Downeast Toyota team.... More
Had a great experience at Downeast Toyota. Dean was an excellent sales man. He listen to what we wanted, and stuck to his word. Everyone was very understanding and treated us professional even with a almost 2 year old running around the show room. Thank you again Dean for the excellent customer service! I love my 4 Runner, and so does my family!
Vern was very personable and helpful throughout my process of buying my dream Camry. He was able to answer all of my questions and assured me that he and the other team members of Downeast Toyota are always there to help. I would recommend Downeast to all who appreciate friendly, compassionate, and honest car dealerships! Thanks again guys!
Had an awesome experience at Downeast Toyota. Me and my wife were looking to do a trade in and upgrade our RAV4 for a new Highlander. Ryan definitely made it possible. He walked us through all of our options and made sure we were comfortable with what we were getting. He was great to talk to and extremely helpful. I will definitely be back to buy the 2022 Tundras. Thanks again Downeast!
My experience at Downeast Toyota was very positive. I have purchased a car there before and had a good experience so I chose them again and I am very glad. The salesperson, Verne, was excellent, very knowledgeable and quick. Everything went very smoothly. I would definitely see Verne at Downeast Toyota again.
My wife and I have purchased 2 vehicles from Brian St. Louis and the fine folks at Downeast Toyota. Honestly, I can’t say enough good things about our experiences. If you are in the market for a vehicle, you will be hard pressed to find a better person or company to do business with. We will certainly be back to see Brian in the years to come.
Downeast Toyota was recommended to me by several of my friends and colleagues, and I am very glad I decided to purchase a vehicle there. I got exactly the car I wanted for a great price and am very satisfied with my experience. Brian St Louis was professional, personable, and genuine. He pulled up carfax for the vehicles without hesitation and went out of his way to find answers to some of my questions about the vehicles I test drove. I got a great interest rate, a fair value for my trade-in, and I was able to add a superb bumper to bumper warranty for only a few dollars per month. It was only 2.5 hours from the time I stepped out of my old car til I drove off in my new car. I honestly could not be more satisfied and will recommend Downeast Toyota and Brian to anyone who asks.... More
Called them Monday for a part. I didn’t know what it was called. I sent a picture of it to the lady on the phone and she emailed me back and said she found it. I paid over the phone and she shipped it to me the next day. I got it today (Friday)!! Very happy with the service I received from Amanda Page in the parts department!!!