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Looking for a new Toyota? Please call (207) 989-0241 to discuss new Toyota inventory availability and purchase options. We have new Toyotas allocated and available for pre-purchase, and experienced representatives available to discuss what we can do during this nation-wide vehicle shortage. We are committed to serving you and can't wait to take your call!
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Map 652 Wilson Street, Brewer, ME Sales Dept 8-6pm
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Home / About Downeast toyota in Brewer, Me / Downeast toyota customer reviews in Brewer Me

How Are We Doing?

We feel good about the service that we provide. But, we don't know how you feel until we ask. Let us know what you thought about your interaction with our dealership.

Downeast Toyota is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!

83 Testimonials
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I recently purchased a Tacoma pickup from Downeast. My salesman, Vern Craig, is The Best - friendly, pleasant, knowledgeable and efficient. I also felt he was looking out for my best interest in many ways. It was a joy doing business with him. This is the second vehicle we have purchased from Vern and I hope we will see him again for our next one. Also I appreciate the fair price the dealership had on this truck despite this time of high demand and low supply. Things worked quite smoothly despite the supply chain issues. Great job!... More
bill mahan
2022-04-21
Two Thumbs Up for Downeast Toyota! Having little success locally as some local car dealers were either not interested in spending any time with me and/or they were taking advantage of the chip shortage to inflate profits to unreasonable levels. So glad I reached out to Downeast. They made the entire process seamless and treated me fairly from from start to finish. Very professional, friendly & honest. They explained my different car packages, financing options, and made the signing super easy. We had to wait a short while for the car to arrival due to chip shortages but that is bau for any dealer. Going in I knew I would need to register my car myself since I am out of state. They made that easy as well by having all the paperwork ready. I would highly recommend Downeast to anyone looking for a vehicle to contact them. My only regret is not buying from Downeast sooner. Well worth the drive and the stop at the outlets ;-)... More
Bill Kugeman
2022-03-20
We purchased a 2022 Toyota Tacoma here this week. John, our sales representative, was friendly and knowledgeable and worked quickly to get us into our new truck within a couple of hours. While we were waiting for the paperwork to clear, John reviewed several options for the Tacoma that makes driving and hauling easier. We got a very fair trade in amount as well. Everyone we dealt with was friendly and helpful. Highly recommend!
Dan Hewins
2022-02-18
I just purchased a new vehicle from Downeast Toyota. Ilya, the salesman, was great. He made the process easy. This was the sixth vehicle I have purchased from him at Downeast in a span of 24 years. (I drove one of the Corollas more than 300K miles.) The most recent one was purchased over the phone during a significant snowstorm, and is by far the best!
John Devin
2022-02-11
Working with Dean and Vern was an absolute joy! They were both very thoughtful and made turning in my lease and finding the right vehicle for me very easy! I absolutely love my new Corolla Cross and I am beyond thankful!
Emily W
2022-02-02
I've dealt with multiple Toyota dealers in 2 countries, and I've had a great experience with Downeast Toyota. I've had my Tacoma for a year now and it's been great. When trading in my Camry, Eric made the whole process easy and got us exactly what we wanted (even with COVID shortages). Highly recommend working with Eric. Since getting my truck I've been in for regular servicing twice and the service and staff has been excellent, especially my Emily.
Philip Fanning
2022-01-08
Wonderful experience! Courteous, quick service. Car broke down on a sat they took it right in and made the repairs even noticed there was a recall on the airbag. Definitely will go there again, and recommend to friends! Thanks Downeast Toyota!
Karen Ysewyn
2022-01-08
I thought car buying during a car shortage would be difficult, but Downeast Toyota changed our minds about that. While they didn't have a lot full of Siennas to test drive, they allowed us to test drive one they had available in the rental department. We ordered one that same day and were told it should arrive by the end of the year (about an 8 week wait). The car arrived sooner than we expected which was a nice surprise! Our agent, William, was always available to answer questions, was never pushy, and made this process really simple. We are very pleased with our new family car and are happy with how seamless our experience went.... More
Breanna Abela
2021-11-22
Went to Downeast Toyota because of recommendations from 2 family members. Very glad I did!! William helped us & gave great service! I’ve text him several times & he replies within reasonable times considering I did some during his personal time. Due to the vehicle shortage I didn’t get to pick all the features I would have liked to have but they would have just been a bonus anyway.
Heather Geel
2021-11-14
We had a great experience with this truck purchase. Dean Craig the salesman made the experience very easy. He went above and beyond, by keeping us informed as to when the truck would be in. He also stayed late for us to be able to pick up the truck after hours.
Rick Hart Jr
2021-10-06
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