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How Are We Doing?

We feel good about the service that we provide. But, we don't know how you feel until we ask. Let us know what you thought about your interaction with our dealership.

Downeast Toyota is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!

46 Testimonials
5 out of 5 stars
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45
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Thanks so much for your help with the new auto purchase. Your customer service and timely response made for a great experience!
Al Nygren
2020-09-06
Give John a raise. Also, an award for patience. He's a likeable fellow! Thanks for a great experience John . Sincerely' Herman Archer
Herman Archer
2019-09-11
When we arrived at the dealership,Luke met us at the door and very friendly,when I commented on such few vehicles on the lot and told what we liked,we went to his desk and he explained the differences between the different Tacoma models,then searched for a beautiful cement grey Tacoma with black trims due here in 3 weeks.we held it and to our delight it came in 2weeks early,Luke called immediately and rushed it in to pdi’ed for us to pick it up on next business day.We are very pleased with Luke’... More
Darrin.coffin@gmail.com Hammertime123
2020-07-20
My Wife and I bought our third Vehicle from Vern a few days ago. Vern is not only a family friend but a professional who will go to the ends of the earth to ensure his clients get EXACTLY what they want. We cannot express how grateful we are that the staff at Downeast Toyota are professional courteous and have a passion for customer service. Vern, we hope you know how much we appreciate you and love you! - Your pals. Travis & Charlotte Doody.
T D
2020-10-07
A smooth transaction with no surprises. Sales staff was very knowledgeable, both about the overall process and features of the vehicle. This is our 4th vehicle purchased from Downeast Toyota.
Greg Wight
2020-10-06
Once again a great experience! Prompt service even though we didn't have an appointment we got right it for an oil change, tire rotation and a suggested wiper blade change. Thanks to the entire Downeast Toyota staff for being so easy to work with!
David Forrestor
2020-07-08
Went to the dealership to look at the 2020 Rav 4’s. Found one we liked and spoke with salesperson Brian St.Louis. He was very informative about the new features as compared to the 2018 we have and quickly had us out for a test drive. We decided to make the purchase and Brian clearly outlined the financial options available to us and worked with us to come to a satisfactory price. We drive off the lot satisfied customers secure in the knowledge that if we had any questions or issues Brian was jus... More
Doug Plenge
2020-05-08
I just got into a lease on a new 2020 Toyota Prius Prime and I couldn't be happier. The car itself is all I could have asked for, far exceeding the expectation. I was looking for a Plug-in Hybrid that could work on all electric for my ~30 mile commute and I can happily say that the Prius Prime delivers on the promise of 25+ miles of all electric driving and then some. I worked with Luke Thompson who was knowledgeable and friendly. He helped me understand all of the options I had available and h... More
Rogan Winch
2020-07-28
It was a great experience with vern he's a great sales man
Brad Taylor
2020-09-17
I walked into Downeast Toyota needing a new vehicle. Ryan greeted me at the door and immediately found me the truck I wanted. He made my buying experience quick and seamless.
Kyle Farley
2020-08-21
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