“ ” My pup and I had a wonderful experience at our appointment today. The staff were friendly and kind and the oil change went super quick!!

“ ” If I could give 10 stars I would. In the past year I have purchased two cars with Downeast and been to their service dept. Buying a car from Vern is like having a cup coffee with a good friend, except you end up with a new car! John Cuskelly loves getting you into the car you really want, goes over...

“ ” I had an AMAZING experience working with both Vee Thacker and Chris Vafiades! They are wonderful people who went above and beyond to help me get the vehicle (*4Runner) I desired. Chris, I truly can't thank you enough! Thank you both soooo much!!

“ ” Your rav4 must be perfect for you.

“ ” Great experience. Very good sales team that went above and beyond. Excellent service team as well.

“ ” Vern was great! I really appreciated his care and thoughtfulness of my needs.He knew exactly where I was coming from. Vern made sure to find me the car and deal that was right for me. Also he was so kind to my Mother as well. We feel like we got top notch service. Thank you Vern!

“ ” Beyond pleased Down East Toyota! The sales and financing process were smooth and Dave rolled with Josh and I changing our minds last minute on a truck. We are lifelong customers!

“ ” Steve Maker was the salesman for the purchase of our vehicle. Steve was personable and accommodating. He exuded a “home town” approach in his interactions with us. He did not use any high pressure tactics to secure the sale of the vehicle we purchased. Steve went above and beyond in handling a...

“ ” We had an amazing experience working with Chris! He greeted us right away and really listened when we told him exactly what we wanted—and then he made it happen! The entire process was smooth, easy, and stress-free from start to finish. This was our first Toyota, but thanks to such a great...

“ ” Recently leased a truck and had Alex assisting me. Flawless experience. Entire team was very engaging and kind. Two test drives and got me in and out in about 2 hours. Give that man a raise!

“ ” Sam Lapierre did a magnificent job helping us find a vehicle that made sense financially, and got my partner the winter features that they were looking for and most importantly, we saved a bit of money on our payment + insurance. They were incredibly honest about costs and fees both upfront and...

“ ” What a wonderful experience I had at downeast Toyota Alex was amazing made sure I understood everything every step of the way The whole experience was just top-notch I would highly recommend everybody go through DownEast Toyota

“ ” Vern & John made it happen, the car I've been dreaming of and actually tried to purchase at other dealerships. I'd previously been quoted outrageous interest rates, ridiculous mandatory add-ons, and even offered a less expensive car. When we pulled into Downeast Toyota because they had the exact...

“ ” I got my rav from here I love their service

“ ” I had a great car buying experience here. No pressure sales, competitive offer for my trade-in, and overall best price I found for my vehicle after reaching out to all the local dealerships. Vee and Steve were fair and easy to work with. Would highly recommend!

“ ” There was a recall on my Highlander which was purchased in the south. Jared McReavy and Shawn Hamel went above and beyond to figure out the details of the recall and to take care of it over the Christmas break! I was so impressed with their courtesy and service- I would recommend DownEast Toyota to...

“ ” Top notch service department! Friendly, honest and a pleasure to do business with. Ask for Jared, he will take good care of your needs !

“ ” Ilya took great care of me. My favorite part of the experience was the finance manager calling me and getting everything setup so that picking up my truck was not an all day event and instead I spent all day driving my new vehicle.

“ ” I had a fantastic experience at Downeast Toyota in Brewer with the purchase of my 2026BZ. My sales person, Ilya A was highly knowledgeable about many of the details of this EV, and was able to answer all my questions quickly with confidence and authority. He and his manager were very reasonable in...

“ ” Courteous and caring staff that match their professional service and integrity.

“ ” Had some recent unexpected repairs required to keep my 2017 RAV 4 road worthy and family safe. Shawn Hamel worked with my unforgiving schedule, got my car into the shop and to the right mechanics to get the work done right and on time. I feel like I'm driving a new car. With performance like this,...

“ ” (Translated by Google) undefined (Original)

“ ” I own a 2016 Toyota Tundra and I trusted this establishment to help me fix my truck. It has been having undercarriage issues for the past 2 years. Many mechanics later with so many misdiagnosed issues. The Auto tech (who was very patient with me) went through the entire truck and found what he...

“ ” Whoever is looking for a new vehicle should ask to work with Chris V at Downeast Toyota! He was a pleasure to work with and made the process very easy!

“ ” I just bought my third car from Ilya at Downeast Toyota. He is always kind, helpful, and knowledgeable. He made the process pleasant and easy. Thank you Ilya!

“ ” There is nothing I despise more, other than getting an audit from the IRS, then buying a car from a car lot. However, I have to say I was very pleasantly surprised and I had a very enjoyable Purchasing experience with Downeast Toyota this last week. I was able to negotiate my purchase and get...

“ ” Ilya helped us buy our new Sienna. We test drove a couple that were on sight, and were able to choose the one with the features that suited us best.

“ ” Bought a Toyota Corolla from Luke at Downeast Toyota. It was a great experience. Easy process. Luke explained everything I would need to buy my car in easy to understand terms. Also appreciated he worked around my schedule and came in on his day off to finalize the sale.

“ ” Family has been working with Luke at Downeaster Toyota for years and it’s always a great experience. Toyota makes quality vehicles and you won’t be disappointed.

“ ” This latest purchase was my fourth Toyota, the durability of the vehicle and the service received at Downeast Toyota is excellent. Vern Craig, my current salesman, plus Eric and John in the sales department went above and beyond to get the vehicle I wanted. Downeast Toyota will forever be the...

“ ” Dylan was a great help in matching me with my new vehicle. I appreciate him thinking outside the box. When we arrived he saw us checking out a new Tacoma, but it was far from our budget. We test drove a new Corolla Cross, but although we liked it, just weren't sold. He found a 2025 Hyundai Santa...

“ ” This was my second purchase from Downeast, sales staff has been great and never pressured into purchasing. Will continue to be a repeat customer.

“ ” I purchased a 2025 RAV4 on 2/2/26 from Downeast Toyota. Sam is a great asset to your team. He is knowledgeable and kind.

“ ” The staff is professional and polite, comfortable waiting area and very cleanly.

“ ” I bought my first Toyota from Downeast in my early 20’s. I’m 45. The last two times my wife and I went in we had one guy tell us we probably couldn’t afford to buy what we were looking for without doing any paperwork or credit checks. The other insulted us with his ridiculously low offer on...

“ ” I had a complaint about the service department, so I contacted Downeast Toyota via their website. They promised to call me to discuss the issues but never did. They did unauthorized work, messed up instructions and did other minor, irritating things that show that they weren't serious about...

“ ” Their service department is very unethical. A Toyota dealer multiple times can’t open tire valves. Not sure if they have a mechanic. All they want to do is sale, sale, sale products to you to make easy profit. Will not care about your car at all. And when things happened, they pass off the blames...

“ ” The Service Dept. had several opportunities to provide any instructions for my initial maintenance appointment. From scheduling to checking in at the service desk to arriving at the staging area where they acknowledged my appointment and then took my keys they then pointed to where I should wait...

“ ” I've been going here for the past couple of years for all of my needs for the '18 4runner - oil changes and state inspections. This year, year 3, they are unwilling to complete the state safety inspection due to a window tint that I've had since the vehicle came from the factory, despite seeing in...

“ ” Worst service we've ever had. Our son spent over 16 hrs over 3 appts to get his truck serviced for inspection. Never got inspected three estimates later.