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“ Recently leased a truck and had Alex assisting me. Flawless experience. Entire team was very engaging and kind. Two test drives and got me in and out in about 2 hours. Give that man a raise! ”
“ Sam Lapierre did a magnificent job helping us find a vehicle that made sense financially, and got my partner the winter features that they were looking for and most importantly, we saved a bit of money on our payment + insurance. They were incredibly honest about costs and fees both upfront and what we could expect at the end of the agreement so we knew exactly what we would be paying and when, and even threw in some dog accessories for our time. I couldn't recommend working with Sam enough. We...View More ”
“ What a wonderful experience I had at downeast Toyota Alex was amazing made sure I understood everything every step of the way The whole experience was just top-notch I would highly recommend everybody go through DownEast Toyota ”
“ Vern & John made it happen, the car I've been dreaming of and actually tried to purchase at other dealerships. I'd previously been quoted outrageous interest rates, ridiculous mandatory add-ons, and even offered a less expensive car. When we pulled into Downeast Toyota because they had the exact car (Land Cruiser), in the perfect color (black), I really didn't think it would be doable because of my prior experiences. I thought I needed to lower my expectations, champagne taste on a beer budget....View More ”
“ I got my rav from here I love their service ”
“ I had a great car buying experience here. No pressure sales, competitive offer for my trade-in, and overall best price I found for my vehicle after reaching out to all the local dealerships. Vee and Steve were fair and easy to work with. Would highly recommend! ”
“ There was a recall on my Highlander which was purchased in the south. Jared McReavy and Shawn Hamel went above and beyond to figure out the details of the recall and to take care of it over the Christmas break! I was so impressed with their courtesy and service- I would recommend DownEast Toyota to anyone due to their level of professionalism! ”
“ Top notch service department! Friendly, honest and a pleasure to do business with. Ask for Jared, he will take good care of your needs ! ”
“ Ilya took great care of me. My favorite part of the experience was the finance manager calling me and getting everything setup so that picking up my truck was not an all day event and instead I spent all day driving my new vehicle. ”
“ I had a fantastic experience at Downeast Toyota in Brewer with the purchase of my 2026BZ. My sales person, Ilya A was highly knowledgeable about many of the details of this EV, and was able to answer all my questions quickly with confidence and authority. He and his manager were very reasonable in negotiating a trade-in value on my current vehicle. I was very happy with the final price of this new EV. The process of picking up my car, signing all the appropriate paperwork, dealing with my...View More ”
“ Courteous and caring staff that match their professional service and integrity. ”
“ Had some recent unexpected repairs required to keep my 2017 RAV 4 road worthy and family safe. Shawn Hamel worked with my unforgiving schedule, got my car into the shop and to the right mechanics to get the work done right and on time. I feel like I'm driving a new car. With performance like this, Downeast Toyota's service department has a customer for life. If you're driving a Toyota, I highly recommend you keep them in mind. ”
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“ I own a 2016 Toyota Tundra and I trusted this establishment to help me fix my truck. It has been having undercarriage issues for the past 2 years. Many mechanics later with so many misdiagnosed issues. The Auto tech (who was very patient with me) went through the entire truck and found what he needed to fix it and what I was previously told, they were wrong. I'm very glad I brought it here. I would've wasted my money elsewhere. Jared at the front desk and his team were very thorough and...View More ”
“ Whoever is looking for a new vehicle should ask to work with Chris V at Downeast Toyota! He was a pleasure to work with and made the process very easy! ”
“ I just bought my third car from Ilya at Downeast Toyota. He is always kind, helpful, and knowledgeable. He made the process pleasant and easy. Thank you Ilya! ”
“ There is nothing I despise more, other than getting an audit from the IRS, then buying a car from a car lot. However, I have to say I was very pleasantly surprised and I had a very enjoyable Purchasing experience with Downeast Toyota this last week. I was able to negotiate my purchase and get exactly what I wanted all through text. I was able to do the quick application online and got a call back within minutes with an offer. I was able Make a down payment online and then go in and sign a...View More ”
“ Ilya helped us buy our new Sienna. We test drove a couple that were on sight, and were able to choose the one with the features that suited us best. ”
“ Bought a Toyota Corolla from Luke at Downeast Toyota. It was a great experience. Easy process. Luke explained everything I would need to buy my car in easy to understand terms. Also appreciated he worked around my schedule and came in on his day off to finalize the sale. ”
“ Family has been working with Luke at Downeaster Toyota for years and it’s always a great experience. Toyota makes quality vehicles and you won’t be disappointed. ”
“ This latest purchase was my fourth Toyota, the durability of the vehicle and the service received at Downeast Toyota is excellent. Vern Craig, my current salesman, plus Eric and John in the sales department went above and beyond to get the vehicle I wanted. Downeast Toyota will forever be the Toyota dealership I choose to give my business too. ”
“ Dylan was a great help in matching me with my new vehicle. I appreciate him thinking outside the box. When we arrived he saw us checking out a new Tacoma, but it was far from our budget. We test drove a new Corolla Cross, but although we liked it, just weren't sold. He found a 2025 Hyundai Santa Cruz that had been traded in. With its low mileage, it was perfect for us. ”
“ I want extend my gratitude to Vee and Chris for a great experience buying my new Tacoma. They had the truck I was looking for and a fair trade on my old truck. The whole transaction went painlessly and I love my new truck! Thanks for all the help and I look forward to next time! John ”
“ I’m on my fourth Tacoma. Bought my first one in 1995. Bought my fourth a 2021 off road from Downeast. Experienced an issue and needed work done. Jared Mcreary in service handled my situation and expedited the work quick and proper for me. Thanks ”
“ I’ve purchased two vehicles from Downeast, they’re really easy going. Worked with Vern Craig both times and I like him because he’s helpful, but not pushy. To be honest, I really detest car shopping and don’t ever want to feel rushed or pressured when spending that much money. Definitely recommend them based on that factor alone. ”
“ Drove two hours to downeast toyota from southern Maine. Its hard to buy a car down here in the Portland/Saco area. They make is easy up in Brewer. Very friendly. Respectful. Vee and John and team were great. Got the dream in the driveway. ”
“ Great experience. Vee was very polite. They sold me a car. ”
“ Was a very good experience. Ilya word very personable and knowledgeable about the product and worked with me to get me where I was looking to be on a payment. ”
“ Buying a car or renewing a lease can be a stressful time. However, working with sales associate, Ilya Askinazi has always made this a smooth and easy experience. He has guided me through at least thirty years and ten leases! He is always there to answer any questions and to assure I get the best deal. Five stars definitely!! Also, the Service Department gets top marks. Even though, I only need the scheduled maintenance, they are always courteous and estimated work time is quite accurate. Martha...View More ”
“ This was the second time we've bought a car from Downeast Toyota, the first being a 2023 Prius. Luke, our sales guy, was so kind and so helpful. Don worked with me over the phone on the financing, so all we had to do was walk in, sign the paperwork, and drive off. It sits on top of our previous super-positive experience, not to mention their great parts and service department which has taken care of us with the 2023 Prius. I'm not one to enjoy car shopping all that much, but Downeast makes it...View More ”
“ Chris, our salesperson was very knowledgeable, patient, very pleasant, courteous. It was my niece's first time purchasing a car and a new arrival/immigrant. Chris was so welcoming and made the process so smooth for us. Highly recommend Chris and Downeast Toyota, Brewer, Maine ”
“ I purchased a 2025 RAV4 on 2/2/26 from Downeast Toyota. Sam is a great asset to your team. He is knowledgeable and kind. ”
“ The staff is professional and polite, comfortable waiting area and very cleanly. ”
“ I was at Downeast Toyota in Brewer a couple of days ago looking to leave there with a car. Dylan, a salesman, was working with me and my family the entire day and he was very patient and cooperative with all of our needs. Along with Dylan and a manager there, I was able to leave with a brand new lease that afternoon. They were helpful and made the process well worth it! ”
“ The Service Dept. had several opportunities to provide any instructions for my initial maintenance appointment. From scheduling to checking in at the service desk to arriving at the staging area where they acknowledged my appointment and then took my keys they then pointed to where I should wait but no one gave instructions other than to wait. It was one hour later that I was called & notified that my service was still waiting because I had not checked in with a specific Service Advisor - who...View More ”
“ I've been going here for the past couple of years for all of my needs for the '18 4runner - oil changes and state inspections. This year, year 3, they are unwilling to complete the state safety inspection due to a window tint that I've had since the vehicle came from the factory, despite seeing in their records that they've certified the vehicle the past years. They seem to change their servicing practices at-whim, and as a result, I've cancelled future appointments and will not return. To me,...View More ”
Worst service we've ever had.
“ Worst service we've ever had. Our son spent over 16 hrs over 3 appts to get his truck serviced for inspection. Never got inspected three estimates later. ”
“ Notice majority of the reviews are from people who just purchased a vehicle here? Funny huh? Not a coincidence. My bet is they’re bribing customers to leave 5 star reviews. Here’s an honest review for you. This place and its employees are the poster child of incompetent. They completely denied my 2025 Sienna lift gate was severely misaligned, so bad the latch mechanism and striker were grinding together causing wear marks on both items, even preventing the gate from opening at times without...View More ”
“ We had an amazing experience working with Chris! He greeted us right away and really listened when we told him exactly what we wanted—and then he made it happen! The entire process was smooth, easy, and stress-free from start to finish. This was our first Toyota, but thanks to such a great experience, I’m sure it won’t be our last. Highly recommend! ”